h Reporting crashes
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Reporting crashes

When a crash occurs the next time you launch Spyder you will have the option to send a crash report to the developers. Sending your crash reports helps fix problems quickly.

To send your crash report:

  1. Enter your Email Address if we can contact you for more information regarding the crash.

  2. Enter a detailed description of what Spyder was doing when it crashed.

    Add any additional information that may help in reproducing the problem. Such as if the problem occurs with a specific setting or user profile, include that information also.

  3. Click the Send button.

If you need direct assistance with the crash contact technical support at help@spyderx.com.